Privacy Policy

Good Finds is a curated marketplace connecting curious guests with unique and authentic experiences hosted by local businesses and individuals throughout New Zealand.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at hello@goodfinds.co.nz.

We may collect personal information including:

• Your name
• Email address
• Phone number
• Billing information where required for bookings
• Information you provide when making a booking or enquiry
• Information you provide when applying to become a host
• Communications you have with us
• Information about how you use our website, including device information, browser type, IP address and pages visited

We use your information to:

• Process and manage bookings
• Connect guests with experience hosts
• Communicate about bookings, enquiries and your account
• Provide customer support
• Process payments where applicable
• Improve our website, services and user experience
• Send important service-related communications
• Meet our legal and regulatory obligations

If you have chosen to receive marketing communications, we may occasionally send you updates about new experiences, offers or news. You can unsubscribe at any time.

When you make a booking or submit a booking request, we share the information necessary to facilitate your experience with the relevant host. This may include your name, contact details, booking information and any information relevant to delivering the experience safely and successfully.

Hosts are responsible for handling personal information they receive in accordance with applicable privacy laws.

Payments made through Good Finds are processed using trusted third-party payment providers. We do not store your full payment card details on our servers.

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

We may use services such as Google Analytics to collect aggregated, anonymous information about website traffic and performance. This information helps us improve our website and services and does not identify you personally.

You can manage or disable cookies through your browser settings, although some parts of our website may not function correctly if cookies are disabled.

We do not sell your personal information.

We may share your information with:

• Experience hosts to facilitate bookings
• Payment providers to process transactions
• Technology providers that help us operate our website and platform
• Professional advisers where necessary
• Government authorities where required by law

We only share information necessary for these purposes.

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, disclosure or alteration. While no online system can be completely secure, we use reputable service providers and appropriate security measures to safeguard your information.

Some of the third-party services we use may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with applicable privacy laws.

Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you and request that it be corrected if it is inaccurate.

To make a request, please contact us at hello@goodfinds.co.nz.

We may need to verify your identity before responding to your request.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations. Any updates will be published on this page with the revised "Last updated" date.

If you have any questions about this Privacy Policy or how we manage your personal information, please contact:

Good Finds
Email: hello@goodfinds.co.nz