Terms and Conditions

These Terms and Conditions ("Terms") govern your use of Good Finds (the "Platform").

The Platform is an online marketplace that connects guests with independent providers ("Hosts") who offer experiences.

By accessing or using the Platform, you agree to these Terms.

Good Finds provides a marketplace that connects guests and Hosts, facilitates booking requests and payments, and curates and reviews Hosts and experiences before publication.

Good Finds does not own, operate, or deliver any experiences, act as a tour operator, act as a travel agent, or control how experiences are delivered.

All experiences are delivered by independent Hosts.

You may need to create an account to make bookings or apply to become a Host.

You agree to provide accurate and up-to-date information, keep your login details secure, and be responsible for all activity under your account.

When you request or make a booking, you are entering into an agreement directly with the Host. The Host is responsible for delivering the experience.

Bookings may be Request to Book (Host must accept) or Instant Book (if enabled by the Host). A booking is only confirmed once accepted and/or paid as required.

Prices are set by Hosts. Payments may be processed through the Platform or a third-party provider. The Platform may charge service fees or commissions.

Good Finds is not responsible for pricing decisions made by Hosts.

Each experience will have its own cancellation policy. Guests agree to the Host's cancellation terms at the time of booking.

The Platform may assist in resolving disputes but is not obligated to provide refunds.

Hosts agree that they:

• are solely responsible for their experiences
• will deliver experiences safely and as described
• will comply with all applicable laws and regulations
• will hold any required licences, permits, or insurance
• will provide accurate and honest listings
• will communicate clearly with guests

Hosts are independent providers and not employees, agents, or partners of the Platform.

Guests agree that they:

• participate at their own risk
• follow reasonable instructions from Hosts
• behave respectfully
• ensure they are suitable for the experience
• disclose relevant health or safety concerns where appropriate

Guests acknowledge that experiences may involve inherent risks and that participation is voluntary.

To the extent permitted by law, the Platform is not responsible for injury, loss, or damage arising from participation in an experience.

In New Zealand, personal injury may be covered by ACC. This does not remove all legal rights or responsibilities.

The Platform does not provide insurance for Hosts or Guests and does not guarantee the safety, quality, or legality of experiences.

To the maximum extent permitted by law, the Platform is not liable for injury, loss, damage, delays, cancellations, or disputes between users.

Where liability cannot be excluded, it is limited to the amount paid for the relevant booking.

All Hosts must apply and be approved before listing. All listings are reviewed before going live.

The Platform may approve or decline Hosts, approve, reject, or request changes to listings, and remove or suspend listings or accounts.

The Platform does not guarantee the accuracy of listings or the quality of experiences.

Guests may leave reviews. Reviews must be honest and not misleading.

The Platform may remove or moderate reviews and suspend accounts for misuse of the review system.

To become a Host, you must submit an application. Approval is at the Platform's discretion.

Approval may be revoked at any time and does not guarantee continued listing on the Platform.

Some experiences may require additional information from guests, completion of custom fields, or acknowledgement of specific risks.

Guests agree to provide accurate information where requested. Hosts agree to clearly communicate any requirements to guests in advance.

The Platform may charge Hosts a commission on bookings. Fees may change with reasonable notice. Details of current fees are provided separately.

Hosts are responsible for their own tax obligations, including income tax and GST where applicable.

The Platform does not provide tax advice but may provide summaries of earnings for convenience.

Users must not:

• provide false or misleading information
• offer unsafe or illegal experiences
• bypass the Platform for payments or bookings
• use the Platform for unlawful purposes
• harm the reputation of the Platform or its users

The Platform and its content are owned by or licensed to Good Finds Users may not copy, reproduce, or distribute content without permission.

Hosts grant the Platform a licence to use their content for marketing and display purposes.

Use of the Platform is subject to the Privacy Policy.

The Platform may suspend or terminate accounts, remove listings, or cancel bookings where necessary. This may occur at the Platform's discretion, particularly where safety, quality, or compliance concerns arise.

The Platform may be updated, changed, or interrupted. Good Finds does not guarantee continuous availability.

These Terms may be updated at any time. Continued use of the Platform constitutes acceptance of updated Terms.

These Terms are governed by the laws of New Zealand.